Brother - Laser Printing

Laser Printing

Toner & Drum System

Each component of a Brother laser product is integrated within Brother’s hardware to ensure the quality and reliability we stand for.

All Brother genuine cartridges are manufactured to the highest possible standards in controlled clean rooms. Each cartridge is rigorously print tested in order that every user can be assured of the quality and performance they expect. 

• Brother Advantage
• Laser Printing Process

What Are The Benefits? Formulated for Maximum Results Brother’s Chemically Produced Toner (CPT) is specially formulated to maximise print quality and performance not found in non-Brother brand toners. Each Brother laser printer is designed to work at pre-set temperatures that are matched exactly to each individual toner formulation to ensure seamless print quality and reliability. Exceptional Print Quality Genuine Brother toners are delicately balanced to provide even flow and toner distribution on the paper for best results. With the use of genuine Brother toners, sharpness of the printed image can be achieved with the right particle size, shape and colour pigmentation. Quality Assurance You can enjoy the benefits of regular improvements and technical changes that occur throughout the hardware life cycle.

Why Choose Genuine Brother Consumables

Why Choose Genuine Brother Consumables

Using Brother genuine consumables in Brother printers, Multi-Function Centres (MFCs) and faxes guarantee quality professional prints and peace of mind.

All of our consumables are designed as part of an entire printing system and tested to ensure optimal performance and component protection. Our extensive experience in the research and development of toner and ink technologies allow us to achieve specifically tailored ink and toner compositions that adhere to the delicate specifications and operational design requirements of your Brother product.

In the unlikely event of a print quality issue, our customer support team will endeavour to provide a solution. This means that we can provide higher levels of customer satisfaction and therefore offer total peace of mind.

• Using Non-Genuine Ink
• Using Non-Genuine Toner
• FAQ

Using non-genuine ink* may damage your machine’s print head. Not only can you be inconvenienced and your printer or MFC suffer possibly irreversible damage, but the subsequent cost to repair or replace your machine may end up being borne by you, the consumer. By using only genuine Brother consumables, you increase your machines’ lifespan, performance and save on potentially costly repairs.

Corroded Flow Channels in Print Head

There is a risk that non-genuine ink* may corrode and damage the ink tubes in your machine’s print head. This may cause potential ink leakages or inability for the ink to be ejected properly.

Ink channel when genuine ink is used.

Non-genuine ink* may cause corroded ink channel.

Clogged Ink Nozzle

Due to the poor quality of the non-genuine ink, your machine’s print head nozzle will be clogged and cause the machine to malfunction. 

Refilling empty Brother ink cartridges may also damage the print head and/or cause ink leakage. Any air and contaminants introduced into the ink chamber during refill can clog and damage the print head.

Healthy nozzle when genuine ink is used.

Non-genuine ink* may cause clogged nozzle.

Risk of Getting Poor Print Quality

Brother inks are specifically formulated to work with Brother inkjet MFCs for best results. Without the same level of quality control, the fluidity of non-genuine inks may not be suitable for your machine.

Using non-genuine inks may cause poor colour reproduction, washed-out colours, and missing dot replacements due to the viscosity level of the ink. The richness, longevity and quality of the printout could also be compromised.

Blurred image due to excessive ink being ejected						Smeared image due to insufficient ink being ejected
When ink viscosity is low, too much ink is ejected from the nozzle. As a result, a smooth photograph image quality or sharp character cannot be obtained.						When ink viscosity is high, the nozzle gets dried easily and this affects the production of ink. In these cases, the optimal amount of ink is not ejected causing the image to be smeared. Your smooth image cannot be produced in the best quality.

* Above test results on low-quality non-genuine ink are based on Brother's internal examination standards and are subjected to test environment.

Top 10 Color Laser Printers

Color laser or LED printers come in every size and shape now, from a fast workgroup model with lots of paper handling and cheap toner, to a low-end model for a small or home office that's usually pretty slow and minimally featured, with pricey toner. Fit the printer to your page volume and you shouldn't be disappointed. 

Dell 5130cdn Color Laser Printer

Everything a busy office needs is in the 5130cdn, including speed, great print quality, and features galore--plus supercheap toner.

Lexmark C792de

You could print tons on this fast and capable laser printer--but the toner costs, while moderate, are not as low as those of the competition.

HP Color LaserJet Enterprise CP4025dn Printer

The CP4025dn workgroup printer has plenty of speed and features, as well as low costs per page; photos tend to look dark, however.

Samsung CLP-775ND Color Laser Printer

Efficient speed and paper handling, and reasonably priced toner, are this workgroup model’s strengths. Photo quality is adequate.

OKI Printing Solutions C330dn

This low-priced workgroup model balances good speed and features with merely tolerable color quality and toner costs.

Brother HL-4570CDW

Competitive in speed and features, but not photo quality, this small-business workhorse laser printer is best for mainstream use.

Dell 2150cdn

A low price tag and good performance make this printer appealing, but its standard-size toner is pricey.

Xerox ColorQube 8570DN

The easy solid-ink consumables are a selling point, but the grainy color quality is disappointing.

OKI Printing Solutions C610dtn

Although the C610dtn's color quality needs some tweaking, the printer's speed and economy advantages offset that drawback.

HP LaserJet Pro 400 Color M451nw

Expensive toner and the lack of automatic duplexing make this small-office printer less appealing than it could be.

Fuji Xerox - Print Quality Problems

Symptom	Cause/Remedy
Output is too light. (faded or unclear)	The paper is damp. Load fresh paper.
	The paper is not appropriate for the printer. Load appropriate paper. Refer to •  “Supported Paper” (P. 34)
	The print cartridge or fuser unit is damaged or deteriorated. The print cartridge or fuser unit may need replacement depending on its condition. Contact our Customer Support Center or your dealers.
	Is the toner save feature enabled? On the [Detailed Settings] tab on your print driver, clear the [Draft Mode] check box. Refer to •  Online help for the print driver
	Change the print density settings under the [Graphics] tab > [Image Settings] on your print driver and try printing again. Refer to •  Online help for the print driver
	Change the [Paper Type] setting and try printing again. For example, if [Paper Type] is set to [Heavyweight 1], try changing it to [Heavyweight 2].
Equally spaced smears appear on output.	The paper path may not be clean. Print a couple of sheets or so to remove dirt from the paper path.
	The interior of the printer may not be clean. Clean the interior of the printer.
	The print cartridge or fuser unit is damaged or deteriorated.  The print cartridge or fuser unit may need replacement  depending on its condition. Contact our Customer Support Center or your dealers.

Symptom	Cause/Remedy
Streaks appear inside or outside of halftone images. Shadow is printed around solid-filled images.	The paper that had been stored unwrapped for an extended period of time (especially in low humidity condition) may be used. Load fresh paper.
	The paper is not appropriate for the printer. Load appropriate paper. Refer to •  “Supported Paper” (P. 34)
Ink smudges off when rubbed with a finger. Toner is not fused to the paper. Output is smudged with toner.	The paper type of the selected paper tray is not appropriate. Change the [Paper Type] setting and try printing again. For example, if [Paper Type] is set to [Heavyweight  1], try changing it to [Heavyweight 2].
	The paper is damp. Load fresh paper.
	The paper is not appropriate for the printer. Load appropriate paper. Refer to •  “Supported Paper” (P. 34)
	The fuser unit is damaged or deteriorated.  The fuser unit may need replacement depending on its condition. Contact our Customer Support Center or your dealers.
The whole page is printed black.	The print cartridge is damaged or deteriorated. The print cartridge may need replacement  depending on its condition. Contact our Customer Support Center or your dealers.
	The high-voltage power supply may be at fault. Contact our Customer Support Center or your dealers.
Output is blank.	Multiple sheets were fed at once. Fan the paper and reload it in the tray.
	The print cartridge is damaged or deteriorated. The print cartridge may need replacement depending on its condition. Contact our Customer Support Center or your dealers.
	The high-voltage power supply may be at fault. Contact our Customer Support Center or your dealers.

Symptom	Cause/Remedy
Output is partially blanked-out. Vertical white streaks appear on output.	The paper is not appropriate for the printer. Load appropriate paper. Refer to •  “Supported Paper” (P. 34)
	The paper is damp. Load fresh paper.
	The print cartridge or feed rolls are not installed correctly. Correctly install the print cartridge or feed rolls.
	The printer's interior may not be clean. Clean the interior of the printer.
	Dew condensation may have formed in the printer. On the control panel, set the interval that the printer switches to the Sleep mode to more than 60 minutes, and let the printer stand with its power on. After about an hour, the condensation disappears due to the heat inside the printer.
	The print cartridge or fuser unit is damaged or deteriorated.  The print cartridge or fuser unit may need replacement  depending on its condition. Contact our Customer Support Center or your dealers.
White patches appear on output. Toner scatters around images.	Change the [Paper Type] setting and try printing again. For example, if [Paper Type] is set to [Heavyweight  1], try changing it to [Heavyweight  2].
Texts are smeared.	The paper is not appropriate for the printer. Load appropriate paper. Refer to •  “Supported Paper” (P. 34)
	The paper is damp. Load fresh paper.
	Dew condensation  may have formed in the printer. On the control panel, set the interval that the printer switches to the Sleep mode to more than 60 minutes, and let the printer stand with its power on. After about an hour, the condensation disappears due to the heat inside the printer.
Texts are garbled. Output printed is not the same as the original data displayed on your computer screen.	The data was printed using a font that does not come standard with the printer. Check the font used by the application. If using PostScript (optional), download fonts as necessary.
	Isn’t the printer set to substitute TrueType fonts with the built-in fonts? Change the printing method of TrueType fonts under the [Detailed Settings] tab >[Font Settings] on your print driver. Refer to •  Online help for the print driver

Symptom	Cause/Remedy
Images are skewed.	The paper guides are not adjusted properly. Adjust the paper guides properly. Refer to •  “ Loading Paper” (P. 37)
Photos are blurred.	Isn't the original image blurred? Adjust the sharpness of the original image and try printing it again. If you cannot adjust the sharpness of the original image, change the sharpness setting under the [Detailed Settings] tab > [Other Settings] > [Sharpness  adjustment] on your print driver and try printing the image again. Refer to •  Online help for the print driver
Print quality on transparencies, postcards, or envelopes is poor.	The transparencies, postcards, or envelopes loaded in the printer cannot be used with the printer. Load appropriate media. Refer to •  “Supported Paper” (P. 34)
	Check if the paper type setting on the print driver or control panel is set correctly. Refer to •  Online help for the print driver
	The toner save feature is enabled or the resolution is set low on your print driver. Change these settings on the [Detailed Settings] tab on your print driver. Refer to •  Online help for the print driver